Privacy Policy

1. Introduction

Sampurn Insurance Advisor ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

3. How We Use Your Information

We use the collected information for:

• Processing insurance applications and quotes
• Providing personalized insurance recommendations
• Communicating about your policies and services
• Sending reminders for premium payments and renewals
• Improving our website and services
• Complying with legal and regulatory requirements
• Managing the Privilege Card program
• Customer support and query resolution

4. Information Sharing

We may share your information with:

• Insurance companies for policy underwriting and claims processing
• Government authorities as required by law (IRDAI compliance)
• Service providers who assist in our operations
• Third-party partners (with your consent) for related services

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Secure data transmission (SSL encryption)
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Insurance-related records are maintained as per IRDAI guidelines.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of data (subject to legal requirements)
• Opt-out of marketing communications
• Lodge complaints with data protection authorities

8. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your language preferences
• Understand how you use our website
• Improve website functionality

You can disable cookies in your browser settings, but this may affect website functionality.

9. Third-Party Links

Our website may contain links to external websites including insurance company portals. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to children under 18 years of age. We do not knowingly collect personal information from minors. Insurance applications for minors must be submitted by their parents or legal guardians.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.